Error Message: 'This document exceeds the maximum character count'

This message means your document is too big to be scanned in one go. The maximum Viper can check in one scan is 600,000 characters (with spaces included). 600,000 characters is, on average, around 100,000 words. This helps to maintain the high-speed performance of Viper for all users. You can still scan your work, but you will need to split it into two smaller documents.